Shipping Information

Fast, secure delivery of your Prada-inspired eyewear. Free U.S. shipping on orders over $200.

  • 1–2 business day processing
  • Tracked delivery
  • International options available
Shipping update: During peak periods and holidays, carriers may experience delays that are outside our control. We’ll always share real-time tracking as soon as your order ships.

Overview

We ship Monday–Friday (excluding major holidays). Most in‑stock orders are prepared within 1–2 business days. Delivery time depends on your selected service and destination.

  • Free Standard shipping in the contiguous U.S. on orders over $200
  • Real‑time tracking via email and your account
  • Signature may be required for high‑value orders

Carriers

We partner with reliable carriers chosen by destination and speed:

  • UPS, FedEx, and USPS within the U.S.
  • DHL Express, UPS, and local postal partners for international shipments

Rates & Delivery Times

U.S. Standard

Contiguous 48 states

Free over $200

$7.95 under $200

3–6 business days

U.S. Expedited

2‑Day

$19.95

2 business days

U.S. Next‑Day

Overnight

$34.95

Next business day

Alaska, Hawaii, U.S. Territories

$12.95 Standard

4–8 business days

Canada

From $24.95

3–7 business days

Duties/taxes shown at checkout where available

International

From $29.95

5–10 business days

Duties/taxes may be due on delivery in some countries

Delivery estimates begin after your order ships. Rural areas may require additional time. Prices are shown in USD and may change without notice.

Processing & Cut‑Off Times

  • Orders placed by 1:00 PM PT typically begin processing the same business day.
  • Customization, preorders, and backorders ship when available; we’ll email an ETA.
  • Orders placed on weekends/holidays start processing the next business day.

Tracking & Delivery

  • You’ll receive a shipment confirmation email with tracking.
  • Carrier delivery times are estimates and exclude processing time.
  • If marked delivered but not received, check with neighbors/building manager and contact us within 7 days.

International Shipping, Duties & Taxes

We ship globally to many destinations. Depending on your country, duties and taxes may be:

  • Calculated and prepaid at checkout (Delivered Duty Paid, where supported), or
  • Collected by customs upon arrival (Delivered Duty Unpaid).

Refusing a shipment due to duties/taxes may result in return shipping fees being deducted from your refund.

PO Boxes, APO/FPO/DPO

  • We ship to PO Boxes and APO/FPO/DPO via USPS.
  • Expedited and Next‑Day services may be unavailable for these addresses.
  • Please allow additional transit time for military addresses.

Signature & Insurance

  • Orders over $500 or to high‑risk locations may require an adult signature.
  • If you cannot sign, contact the carrier with your tracking number to arrange alternatives.
  • For security, we cannot remove signature once required by the carrier.

Changes, Holds & Cancellations

  • We can update addresses while your order is still processing. Contact support promptly.
  • Once shipped, rerouting may not be possible and may incur a fee.
  • To request a cancellation, contact us as soon as possible. If the order has shipped, please use our returns process.

Backorders & Split Shipments

If an item is backordered, we’ll ship available items first and the remainder when back in stock. You’ll only be charged for items as they ship.

Packaging & Sustainability

We use protective packaging designed to reduce waste and keep your eyewear safe in transit. Please recycle the cardboard and paper where facilities exist.

Frequently Asked Questions

How much is shipping?
Standard shipping in the contiguous U.S. is free on orders over $200 after discounts and before taxes; otherwise $7.95. Expedited options are available at checkout.
When will my order ship?
Most orders ship within 1–2 business days. You’ll receive a tracking email as soon as your package leaves our facility.
Do you offer international shipping?
Yes. Rates and delivery times vary by destination. Duties and taxes may be collected at checkout or upon delivery based on your country’s rules.
Can I change my shipping address?
We can modify addresses while the order is still processing. Once shipped, rerouting may not be possible. Contact support with your order number immediately.
Do you ship to PO Boxes or APO/FPO/DPO?
Yes, via USPS. Expedited services and signature requirements may be unavailable for these addresses.
What if my package is lost or damaged?
Contact us within 7 days of the carrier’s delivery scan (or expected delivery date for lost packages). We’ll help file a claim and arrange a replacement or refund when eligible.
Is a signature required?
Orders over $500 or shipped to high‑risk addresses may require an adult signature for security.
What are holiday shipping cutoffs?
Cutoffs vary by year and carrier. We post seasonal deadlines on this page. Order early to avoid delays during peak periods.

Need help with a delivery? Email [email protected]. Please include your order number for faster assistance.